Hi Logo
Hi Logohi.xyz

Privacy Policy

Hi.xyz and our subsidiaries and affiliates ("Hi", "we" or “our”) respect your privacy and commit to protecting it through our compliance with the practices described in this policy.

This policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit, access or use our websites, mobile applications or other digital properties, communications, or forms that link or refer to this policy (our "Services"). This policy applies to the personal data collected through our Services, regardless of the country where you are located.

The Services may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Services, you accept and consent to the practices described in this policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued engagement with our Services after any such revisions indicates that you accept and consent to them, so please check the policy periodically for updates.

Data We May Collect About You

We collect and use different types of data from and about you including:

  • Personal data that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier, or any other identifier we may use to contact you online or offline ("personal data").
  • Non-personal data that does not directly or indirectly reveal your identity or directly relate to an identified individual, such as demographic information, statistics, or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Website feature.
  • Technical information, including the full Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
  • Non-personal details about your interactions with our Services, including the full Uniform Resource Locators (URLs), clickstream information to, through, and from our Services (including date and time), products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), or methods used to browse away from the page.

If we combine or connect non-personal, demographic, or technical data with personal data so that it directly or indirectly identifies an individual, we treat the combined information as personal data.

How We Collect Data About You

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email or otherwise. This includes information you provide when you create an account, subscribe to our Services, participate in interactive functions or other social media functions available as part of our Services, enter a competition, promotion or survey, call our customer service number and when you report a problem with our Services.
  • Automated technologies or interactions. As you interact with our Services, we may automatically collect technical data about your equipment, browsing actions and patterns as specified above. We collect this information by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources. We may receive information about you if you visit other websites employing our cookies or from third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.
  • User Content. You also may create or submit information and content for us to publish or display (“post”) on or through the Services or transmit to other users of the Services or third parties (collectively, the "User Content"). You submit User Content for posting and transmission to others at your own risk. Although we limit access to certain pages, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of any users of our Services with whom you choose to share your User Content. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Content.

How We Use Your Personal Data

We use your personal data to provide you with products, offer you services, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using data to improve and personalize your experiences. Examples of how we may use the personal data we collect include to:

  • Present our Services and provide you with the information, products, services, and support that you request from us.
  • Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
  • Fulfil the purposes for which you provided the data or that were described when it was collected.
  • Notify you about changes to our Services, products, or services.
  • Ensure that we present content on or through our Services in the most effective manner for you and for your computer.
  • Administer our Services and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  • Improve our Services, products or services, marketing, or customer relationships and experiences.
  • Enable your participation in our Services’ interactive, social media, or other similar features.
  • Protect our Services, employees, or operations.
  • Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
  • Make suggestions and recommendations to you and other users of our Services about goods or services that may interest you or them.

We may also use personal data to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your data in this way, please inform us by way of email.

Disclosure of Your Personal Data

We may share your personal data with:

  • Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
  • Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with improvement and optimization of our Services).
  • Third parties to market their products or services to you if you have not opted out of these disclosures.
  • Advertisers and advertising networks that require the data to select and serve relevant ads to you and others.
  • Credit reference agencies when required to assess your credit score before entering into a contract with you.
  • To fulfil the purpose for which you provide it.
  • For any other purposes that we disclose when you provide the data.
  • With your consent.

We may also disclose your personal data to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the personal data we hold.
  • To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements.
  • To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.

Consent to Personal Data Transfer

We may process, store, and transfer the personal data we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own, including the United States of America. By submitting your personal data or engaging with our Services, you consent to this transfer, storing, or processing.

Data Security

We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal data, we will immediately delete such data.

We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Online Privacy

We do not direct our Services to minors and we do not knowingly collect personal data from children under 13 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received personal data from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at contact@hi.xyz.

Changes to Our Privacy Policy

We will post any changes we may make to our privacy policy on this page. Please check back frequently to see any updates or changes to our privacy policy.

Contact Information

Please address questions, comments, and requests regarding this privacy policy and our privacy practices to our data protection officer at contact@hi.xyz.